TTEC Holdings, Inc. Profile
Industry
Information Technology ServicesSector
TechnologyNumber of Employees
60000TTEC Holdings's Business Model
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
About TTEC Holdings
Website: https://www.ttec.com
CEO (Chief Executive Officer): Mr. Kenneth D. Tuchman
IPO date: 1996-08-01
Contact
Country: US
Address: 9197 South Peoria Street
City: Englewood
State: CO
Phone: 303 397 8100
Zip Code: 80112-5833
Other
CIK: 0001013880
ISIN: US89854H1023
CUSIP: 89854H102
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